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Page 4


NORTHWESTERN ELECTRIC COOPERATIVE, INC.


October 2018


We’re always looking out for you Check out our value added services for members


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s a member-owned business, NWEC is committed to serving you better by providing services and programs that will improve your quality of life and enhance our local communities. Please take a moment to read over some of the different services we offer.


Payment Options


ŹAutomatic Bank or Credit Card Draft: Sign up for NWEC’s automatic draft program and your electric bill is paid from your bank ac- count or credit card by the 10th of every month.


ŹPay By Phone: Pay your bill by phone anytime day or night with a check, debit or credit card by calling 580.377.1414. The automated system speaks both English and Spanish, and there are no additional fees.


ŹPrepaid metering: Our prepaid pro- gram allows you to pay-as-you-go with no deposit, no late fees and no disconnect fees EVER! Prepaid metering puts you in control of your electric account balance and energy use. (983638002)


ŹOnline Bill Payments: Pay your bill online at www.nwecok.coop. For questions about online bill pay, call 800.375.7423 or 580.256.7425.


ŹMobile App: Pay your bill using our mobile app. To locate the app, type “NWEC” in the search bar.


ŹAverage Monthly Payment Plan: NWEC’s levelized payment plan evens out bills by averaging your use over the past 12 months. This can be especially helpful during cold winters and hot sum- mers when your electric use spikes.


ŹPaySite Kiosk: A PaySite kiosk is located DW RXU RI¿ FHV LQ :RRGZDUG DQG %XIIDOR 7KH kiosk is accessible 24 hours a day, seven days a week, and accepts cash for the exact amount, check payments, and credit or debit cards. There are no additional fees. Instructions and receipts are available in both English and Spanish.


Value Added Services


ŹMember Portal: Use our member portal to help manage your energy use. Simply log on to your account and click the “My Usage” tab.


ŹOutage Texting: You can report an outage by using our outage texting service. Signing up is easy! Go to our website at www.nwecok. coop, click on the outage texting icon and pro- vide your account information.


ŹCo-op Connections: NWEC’s Co-op Connections savings card will earn you discounts and savings at participating local, state and national businesses. The card will also save you from 10 to 50 percent on prescription medicines.


ŹERC Loans: 7DON WR 1:(& DERXW ¿ QDQFLQJ your next air source or ground source heat pump DQG HQHUJ\ HI¿ FLHQF\ KRPH LPSURYHPHQWV VXFK as new windows, insulation, etc.


ŹRebates: NWEC offers rebates for installing KLJK HI¿ FLHQF\ DLU VRXUFH KHDW SXPSV JURXQG source heat pumps, and water heaters.


Insulation Caulking Windows Heat pump Air leaks


ŹEnergy Audits: NWEC offers free home energy audits for members. Energy specialists carefully inspect your home, point out areas of HQHUJ\ ORVV DQG ZRUN ZLWK \RX WR ¿ QG DIIRUGDEOH solutions.


ŹYouth Programs: NWEC believes in supporting our local youth. NWEC offers programs such as the Rural Electric Youth Tour for high school juniors, YouthPower Energy Camp for eighth graders, Watts Up Kids Camp for 1st-3rd grade students, and the Fanning-Fussell Scholarship.


Have a question? Call us right here at home! For GHWDLOV RQ WKHVH VHUYLFHV SOHDVH FDOO RXU :RRGZDUG RI¿ FH at 800.375.7423 or 580.256.7425. To reach the Buffalo of- ¿ FH FDOO


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