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NOVEL SOLUTIONS


Feeling Smart T


SHANNON WETZEL, MANAGING EDITOR


he premise of “Emotional Intelligence 2.0” by Travis Bradberry and Jean Greaves is that how we manage our feelings in various situations is


a better indicator of our professional success than IQ. Everyone who purchases the book can use a code to take an online test to see how high their emotional intelligence score is. I will admit my score was much lower than my ego thought it would be. What is emotional intelligence? According to the authors, it is the “communication between your emotional and rational brains.” T is link was discov- ered when researchers set out to fi nd out why people with high IQs outperformed those with average IQs 20% of the time and people with average IQs outper- formed those with high IQs 70% of the time. Emotional intelligence guides how we react to


stress, problem solve, network, work on a team, man- age projects, and communicate. T e better we do all those things, the better we will be in our jobs. The book, which is billed as a tool to increase


EQ, lists four main skills of someone with a high EQ. This includes self-awareness, self-management, social awareness and relationship management. Af- ter you take the online test, you are given a score for each of these skills, along with an overall score. The online test will suggest which skill to work on first, based on your scores, and provide some strategies to achieve the goal. T e full book also outlines strategies to improve


the four skills of emotional intelligence, but the ad- ditional resources gained by taking the online test is valuable. T e authors urge readers to focus on one skill to improve at fi rst, so the personalized suggestion for which one to start on fi rst is helpful for someone who wants to start boosting their EQ immediately. After working on your EQ using the strategies giv- en in the book, the reader is invited to take the online test again to see how they improved. If you scored low at fi rst, there’s hope—Bradberry and Greaves assure us that unlike IQ, EQ can be strengthened and increased with time, patience and practice. “Research conducted at the business school at the


University of Queensland in Australia discovered that people who are low in EQ and job performance can match their colleagues who excel in both—solely by working to improve their EQ,” the authors wrote. “Emotional Intelligence 2.0” is a quick read. Some of the 66 strategies to improve your EQ seem almost too obvious, but at least they are simple to apply. If you do pick up the book, don’t skip the online test. It is eye opening to see where you actually stand and motivation to start applying your EQ strategies immediately.


ABRIDGED


Relevance to Metalcasters Technical Diffi culty Self-Help Fluff Profi t Booster


When someone is talking to you, stop everything else and listen fully until the other person is fi n- ished speaking. When you are on a phone call, don’t type an email. When you’re meeting with some- one, close the door and sit near the person so you can focus and listen.


Metalcasters’ Translation: Connecting your systems to a main network has enabled met-


alcasters to understand the effi iciencies of their operations like never before, but it also means you are being notifi ed constantly of new reports and data. Being informed is good, but when a customer calls with a concern, resist the pull of your pinging smartphone and stay focused on what your customer is saying.


July 2017 MODERN CASTING | 41


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